Category: Creatio

How Creatio (formerly bpm’online) products and services help accelerate business growth

91% of businesses with 10 or more employees now use CRM software. (Source: CRM Magazine) In today’s competitive world, CRM is an excellent and imperative solution for organizations to automate their process as it is easier to implement, cost-effective, flexible in deployment, boost business agility, improve customer experience and be in par with competitors.

But the most important factor about a CRM will be the ease of operating it. Today, AI is a key driving force in improving CRM software in terms of usability. The transformation of CRM software enabled with AI has automated various processes like sales forecasting, email personalization, lead management, performance management, customer service, and even voice assistants. This has helped in analyzing the customers better and improve customer experience.

Hence, an excellent CRM is one that empowers customers and teams to globally collaborate, share information, deliver superior services and improve overall productivity.

Creatio has emerged as one of the leading CRM software offering a blend of intelligent BPM capabilities with CRM features. Creatio CRM is a unified and agile platform that accelerates sales, marketing, service, and operations.

Why use Creatio CRM?

  • Sales, marketing, and service can be deployed together on a single platform or as a single product
  • Out of the box solutions and processes to enhance the CRM implementation with other applications
  • Cost-effective CRM software
  • Complete customer information enables personalized customer experience which boosts customer loyalty and sales
  • Powerful low code platform accelerates business transformation
  • It can be operated either in a cloud environment or on-premise.

 

Important features of Creatio

Creatio with its user-friendly and customizable features helps businesses big or small manage their processes driving excellent customer experience. Important features of Creatio include:

 

  • 360-degree customer view for better customer experience
  • Powerful business process management system
  • Extensive collaboration tools to manage communication with clients and between team members
  • Lead management tools to capture, track and qualify leads
  • Complete management of opportunity right from tracking the history of their interactions
  • Simplifying working with documentation
  • Mobile CRM solutions
  • Modern analytical tools to track important indicators
  • Manage daily tasks and activities with contact centre
  • Manage and track cases
  • Information on products and service can be stored in the unified database

Creatio provides three integrated products,  Marketing Creatio, Sales Creatio, and  Services Creatio to accelerate the growth of the organizations.

Craetio crmMarketing Creatio

Is a powerful marketing automation software providing out of the box processes and efficient tools for lead generation and effective communication.

 

Creatio crmSales Creatio

Uses the best practices and pre-defined processes for organizations to accelerate their entire sales cycle from lead to repeat sales. It also offers excellent technology for companies to effectively manage every stage of the customer interaction.

Creatio crm

 

 Service Creatio

Is an application that can be set up as a cloud solution or on-site based on customer needs. It helps organizations big or small to manage omni channel or multiple communication.

 

In this digitally evolving world, companies need to quickly adapt to the transformation and Creatio help in alining the data, processes and teams, enabling organizations to accelerate growth and connect with digital native customers.

AgilizTech has successfully provided unique CRM solutions for various clients that helped them in improving the lead generation, marketing strategy and enhance the customer experience.

If you would like to know more about how our customers have benefitted from Creatio products and services you can attend and join us for the Accelerate event to be held in Dubai on the 25th of November 2019. In this event, you can learn all about the latest technology trends, innovative BPM and CRM solutions, interact and connect with top industry experts.

Bpm’online celebrates the launch of a new name in the sky

AgilizTech, a leading award-winning IT product and service company, and bpm’online partner is happy to know about the renaming event to be held on 30th October 2019. It is one of the biggest online event in the history of the company.

In this exciting event, it is only the name that is changing unaffecting the strategy, products, and team of bpm’online. Explore and enjoy breathtaking show introducing the new name, company updates, and behind the scenes life of bpm’online.

Bpm’online started its journey seventeen years back as a small start-up with only five members. Today they are a global software company with 500 plus employees, thousands of customers and several offices across the globe. Their uniqueness is the low-code platform for business process management and CRM, with an extensive marketplace of apps and templates which helps enterprises accelerate the complete digital transformation cycle. They are highly recognised as a market leader by key industry analysts. The mission of bpm’online is to help companies ACCELERATE!

Sujeeth Shetty Vice President – Business Development at AgilizTech: AgilizTech is looking forward to the launch of the new name of bpm’online. We are an integrator partner for bpm’online helping various companies to accelerate with bpm’online solutions and are sure that the new name will reflect the vision of mission of bpm’online which is to help companies accelerate.

In this exciting event, you can be the lucky winner by sharing your ideas. Register now!!

Creatio (formerly bpm’online) recognized a Leader in 2019 CRM Market Leader Awards for Enterprise CRM, CRM for Midsize Companies and SFA

It was a euphoric moment for Creatio (formerly bpm’online) on being named a Leader in 2019 CRM Market Leader Awards in three categories for Enterprise CRM, CRM for Midsize Companies and SFA. AgilizTech is glad to share this exciting news and congratulates bpm’online for this achievement.

AgilizTech, a leading IT products and services company offers advanced and innovative solutions that empowers organisations to give unrivalled customer experience. Our fundamental strength are the core values, proficient expertise, innovation skills and quality building. We are proud to be partner for bpm’online in CRM implementation.

The score criteria for the Market Leader awards included revenue, company growth, market share, customer wins, reputation for customer satisfaction, depth of product functionality, and company direction.

Creatio (formerly bpm’online) emerged as leader by securing the highest scores for reputation in customer satisfaction, company direction and depth of functionality. Competing with industry stalwarts in the leader board is not easy, but bpm’online with their innovative technology and solutions has helped companies in adapting to the market changes and accelerate their business growth have emerged as a leader.

The CRM Market awards acknowledge leading vendors, influential leaders, rising stars, and elite practitioners of the CRM industry. The global cloud-based CRM market is expected to grow by more than 14 percent compounded in 2023, according to the latest market research by Technavio, and enterprise clients have high expectations when it comes to CRM.

The 18th Annual Market Leader Awards announced in September 2019 honoured leading vendors of sales and marketing technologies across nine categories rating top five companies. The Winners are selected based on the highest overall score and judged by a panel of analysts based on several judging criteria.

Kate Leggett, Vice President and Principal Analyst at Forrester Research says: Bpm’online delivers a wealth of packaged sales personas and processes as well as a community-driven library of sales force automation extensions geared toward shortening customer time-to-value.

Katherine Kostereva, CEO and Managing Partner at Creatio (formerly bpm’online) says: At the core of our values is helping businesses accelerate by empowering organizations with the right technology to align data, processes, and teams. It’s a great honor and pleasure for us to have thousands of happy customers, who inspire us to develop Creatio (formerly bpm’online) further and reach new heights together.

Ganesh Babu Vasantha Rajan, CEO and Founder of AgilizTech congratulated bpm’online for this prestigious award. It’s our pleasure to be the integrator partner for Creatio (formerly bpm’online) whose powerful solutions has helped organisations grow exponentially.

Creatio (formerly bpm’online) is a global software company leading in the space of low-code, business process automation and CRM. Bpm’online is an intelligent and unified platform that helps organisations in accelerating growth by aligning their sales, marketing, operations and services thereby driving excellent customer experience.

For the award details visit here

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